E-Learning Training FAQ

E-Learning courses are self-paced online courses that can be accessed via a regular web browser. Most courses include a good number of videos, but the majority of content will be available as text, balanced with a good proportion of labs. The labs allow students the opportunity to practice concepts covered in the course.

Web browser with internet is required to play the course. Lab exercises may require additional configuration, e.g. setting up a Linux machine.

You have 12 months from the date you purchase an e-Learning course to access and complete the course. After 12 months, your access to the course will be closed. For free e-Learning courses, you will have access for 90 days and can enroll again if needed. For free Express Learning courses, you will have access for 30 days.

E-Learning courses may be accessed online via a web-browser only. No course manuals or other offline access is available for E-Learning courses.

To start an e-learning course, please login to My Portal with your LF Account credentials, go to the In Progress tab, and click the Start e-Learning button. Clicking on Start e-Learning will launch the course. If you are accessing a Linux Foundation course via your employer’s site, please check out the E-Learning Support document for more info.

Please try to login to My Portal with your LF Account credentials. If you cannot recall your LF Account username and/or password, you can click on the Forget Password link and follow the reset steps. When you request a new password, an email will be sent to the email address associated with your Linux Foundation Account. That email will be addressed to your username at the top and provide a link to reset your password. Please be sure to login with your username and new password. If you are accessing a Linux Foundation course via your employer’s site, please check out the E-Learning Support document for more info.

If you have any questions about the labs or the course material, visit our discussion forums at forum.linuxfoundation.org. Forums are organized into broad areas of interest, and your course includes a direct link to the associated forum, along with guidelines for posting your questions effectively. Reviewed periodically by course staff and active students, the forums are also where notices and updates are posted, so it is good practice to check in regularly.

You may access an e-learning course for up to 12 months from the date you purchased, even if you have already marked it as completed. To access such courses, login to training.linuxfoundation.org/portal, and click on the Course Completed tab. The "View e-Learning" button will be available for any completed courses that are within the 12-month period of registration.

Login to My Portal and click on the Certificates of Completion tab. You should find certificates for completed classes there. If you are looking for a Certificate for the LFS101x Intro to Linux class or other free Linux Foundation course delivered by edX, login to the course on edX.org and follow the instructions in the first chapter.

The verification tool will only work for certifications such as the Linux Foundation Certified System Administrator (LFCS). The verification tool is not intended to verify course certificates of completions. In order to achieve certification (e.g. LFCS), you must pass the associated certification exam. These exams are proctored and require candidates to verify their identity. We invite you to learn more about The Linux Foundation’s certification programs.

We recommend that students clear their cache on a regular basis before re-launching a course. This clears up many issues that were not exhibiting previously, and it ensures that you are seeing the most up-to-date course content and labs (e.g. in cases where course updates have been deployed). Also, while the course player does work in most browsers, there may be video-related issues with Mozilla Firefox on some Linux distros. Additionally, we recommend visiting the forum set up for your specific course at forum.linuxfoundation.org on a regular basis. Important announcements regarding the course are posted here, including announcements about course updates. It's also a great way to see what topics are currently being discussed by students and instructors for the course.

Some courses provide lab instances with your registration, but not all of them. For courses that do not provide lab instances, lab exercises are designed to be run natively, using a virtual machine, or a public cloud provider; detailed instructions to set up your lab environment are provided in the course. If you are using a cloud provider like GCP or AWS, you should be able to complete the lab exercises using the free tier or credits provided to you (with a few exceptions, which are noted on the course enrollment page). However, you may incur charges if you exceed the credits initially allocated by the cloud provider, or if the cloud provider’s terms and conditions change.